Frequently Asked Questions

We offer a wide range of services including grocery shopping, errands, prescription pickup, house cleaning, pet care, laundry, home organization, senior assistance, and more.

You can easily request a service through our website or mobile app. Simply browse the available services, select what you need, and follow the booking instructions.

We strive to connect you with reliable and vetted service providers. While we conduct our due diligence, we also encourage you to review their profiles and ratings.

Service hours can vary depending on the specific service and the availability of the provider. You'll be able to discuss scheduling directly with your chosen provider.

The cost of services varies based on the type of task, duration, and the individual provider's rates. You'll see pricing details before confirming your booking.

We typically accept major credit cards and debit cards through our secure online payment system. Specific payment options will be outlined during the booking process.

Yes, in most cases you can cancel or reschedule a service. However, please review the specific provider's cancellation policy, as fees may apply depending on the timing.

Our platform often provides a direct messaging system to facilitate communication between you and your chosen service provider for discussing details and logistics.

We strive for your complete satisfaction. If you have any concerns, please contact our customer support team, and we will work to address the issue promptly.

This depends on the service requested. For tasks like house cleaning, it's common for you to provide supplies, but this can be discussed and agreed upon with your service provider beforehand.

If you're interested in becoming a service provider, please visit our "Partner With Us" page for more information and details on the application process.